In accordance with the UK Package Travel & Linked Travel Regulations 2018 all passengers booking with Max Ski Ltd are fully protected for the initial deposit and subsequently the balance of all monies received by us, including repatriation costs and arrangements, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Max Ski Ltd.

There is no requirement for Financial Protection of day trips or single elements, and none is provided.

Max Ski Ltd has taken out an insurance provided by International Passenger Protection Ltd (IPP) with Liberty Mutual Insurance Europe SE. This insurance is only valid for passengers who book and pay directly with/to Max Ski Ltd.

In the event of our insolvency please make contact as soon as practically possible giving full details of what has happened quoting the name of your Travel Operator:

IPP Claims at Sedwick

Oakleigh House

14-15 Park Place

Cardiff CF10 3DQ, United Kingdom.

Telephone: +44 (0)345 266 1872 Email: Insolvency-claims@ipplondon.co.uk or online at http://www.ipplondon.co.uk/claims.asp

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/atolcertificate.

Travel Insurance

Max Ski – Travel Insurance

We believe that safety and enjoyment are equally important when booking a tour with Max Ski. It is therefore why it is a condition of booking with us that you have obtained adequate and valid specialist school group travel insurance for the entire duration of your trip.

Max Ski have decided to partner with Endsleigh Insurance, to create a bespoke school group travel insurance policy that covers against a variety of unforeseen risks.

Cover includes cancellation and curtailment of the trip due to illness, injury or death; the cost of any repatriation back to the beneficiary’s home country following a medical emergency. Additionally cover for over 100 sports and activities are included as standard under this group policy and full details are available within the activity guide lists in the group policy documents.

The group policy has been arranged for the benefit of persons travelling on a trip (the beneficiary / beneficiaries) with Max Ski (the group policyholder).

Key features and benefits:

• A 24 hour helpline for medical emergencies
• Emergency medical expenses in the event of illness or injury
• Protection against cancellation or curtailment charges
• Cover for loss or damage to baggage and personal money
• A wide range of sports and activities covered including winter sports

Key eligibility criteria and exclusions:

• Not available to anyone aged 85 or over
• No cover under cancellation or curtailment charges, emergency medical expenses or personal accident relating to any reason set out under ‘Important conditions relating to health’ – see group policy wording and endorsements that may be applicable to the policy
• No cover where the FCO or World Health Organisation has advised against travel
• No cover where travel is not departing from and returning to your home country
• Claims may subject to an excess, depending on the cover section of the policy
• No cover in connection with a medical epidemic or pandemic, except claims under Section 2 – Emergency Medical and other expenses. See the Frequently Asked Questions.

The table below displays a summary of the maximum amounts which are payable under each cover section. Please note the group policy is subject to terms, conditions, limits and exclusions – please refer to the group policy wording and the statement of insurance for full details of the cover available.

Max Ski – Education Tours Policy

Section	Benefits	Cover Limits	Excess
1	Cancellation or curtailment charges	£3,000	£50 (£20 loss of deposit)
	Aggregate limit	£50,000
	Excursions	£250
2	Emergency medical & other expenses	£5,000,000	£50
	Emergency dental treatment	£250
	Replacement group leader	£5,000
3	Personal accident		£0
	1. i. Death benefit (aged under 16)	£2,500
	Death benefit (aged 16 to 64)	£5,000
	ii. Loss of limbs or sight (aged under 16)	£12,000
	Loss of limbs or sight (aged 16 to 64)	£24,000
	iii. Permanent total disablement (aged under 16)	£15,000
	Permanent total disablement (aged 16 to 64)	£30,000
	2. Death benefit (aged under 16)	£2,500
	Death benefit (aged 16 to 64)	£5,000
4	Baggage (Including valuables)	£1,000	£50
	a) Single article, pair or set limit	£200
	b) Valuables limit in total	£300
	Group Equipment	£750
5	Group money, passport & documents		£50
	1. a) Currency, notes and coins	£500
	b) Other group money and documents	£500
	2. Passport or visa	£200
6	Personal liability	£2,000,000	£100

Additional Bespoke Features Included
Section	Benefits	Cover Limits	Excess
8	1. Delayed Departure	£20 per 12 hrs up to £100	£0
	2. Cancellation of trip (after 12 hrs)	£3,000	£50
9	Missed departure	£500	£50
10	Hospital benefit	£15 per day up to £300	£0

Max Ski – Winter Ski Tours

Section	Benefits	Cover Limits	Excess
1	Cancellation or curtailment charges	£3,000	£50 (£20 loss of deposit)
	Aggregate limit	£50,000
	Excursions	£250
2	Emergency medical & other expenses	£5,000,000	£50
	Emergency dental treatment	£250
	Replacement group leader	£5,000
3	Personal accident		£0
	1. i. Death benefit (aged under 16)	£2,500
	Death benefit (aged 16 to 64)	£5,000
	ii. Loss of limbs or sight (aged under 16)	£12,000
	Loss of limbs or sight (aged 16 to 64)	£24,000
	iii. Permanent total disablement (aged under 16)	£15,000
	Permanent total disablement (aged 16 to 64)	£30,000
	2. Death benefit (aged under 16)	£2,500
	Death benefit (aged 16 to 64)	£5,000
4	Baggage (Including valuables)	£1,000	£50
	a) Single article, pair or set limit	£200
	b) Valuables limit in total	£300
	Group Equipment	£750
5	Group money, passport & documents		£50
	1. a) Currency, notes and coins	£500
	b) Other group money and documents	£500
	2. Passport or visa	£200
6	Personal liability	£2,000,000	£100

Additional Bespoke Features Included
Section	Benefits	Cover Limits	Excess
8	1. Delayed Departure	£20 per 12 hrs up to £100	£0
	2. Cancellation of trip (after 12 hrs)	£3,000	£50
9	Missed departure	£500	£50
10	Hospital benefit	£15 per day up to £300	£0

Additional Winter Sports Cover Included
Section	Benefits	Cover Limits	Excess
7	Ski Equipment	£750 (own) / £250 (hired)	£50
	Single article, pair or set limit	£250
8	Hire of ski equipment	£30 per day / £200	£0
9	Ski pack		£0
	a) Injury or illness	£500
	b) Lost pass	£150
10	Piste closure	£30 per day / £200	£0
11	Avalanche cover	£200	£50

A full copy of the insurance policy and statement of insurance document can be viewed from the links on your SLIC page. It is important you read the insurance policy prior to completing your booking so you are fully aware of the levels of cover provided and are confident that the policy will meet your needs.

Important Conditions Relating to Health

Any beneficiary of the Endsleigh travel insurance policy, who is under 18 years of age, who are UK residents and travelling to countries in Europe only, will be exempt from the Important Conditions Relating to Health detailed in the group policy and any pre-existing health conditions will be automatically covered.

If you are not eligible for the above, please find the Pre-Existing Medical Conditions Guide to establish the Important Conditions Related to Health.

General conditions and general exclusions apply to the whole of the group policy and all levels of cover.

Global Health Insurance Card (GHIC)

We highly recommend that all travellers obtain a UK Global Health Insurance Card (GHIC) if travelling to countries in Europe. The UK Global Health Insurance Card (GHIC) allows British nationals access to statutory healthcare in Europe at a reduced cost or sometimes for free.

It is important to note that the GHIC is not a replacement for travel insurance. The GHIC may not cover the cost of all medical treatment or repatriation, whereas the Endsleigh travel insurance policy will cover extended costs under Section 2 – Emergency medical and other expenses.

For more information about the UK Global Health Insurance Card (GHIC), you can visit the gov.uk website here: Apply for a UK Global Health Insurance Card (GHIC) – GOV.UK (www.gov.uk)

Alternative travel insurance providers

Should you decide to make your own travel insurance arrangements, please note adequate and valid travel insurance is a requirement for all those travelling with Max Ski. It is a condition of completing your booking with us that you agree to obtain adequate travel insurance (which includes bespoke features specific the activities you will participate in whilst on your tour).

If you have any questions about the travel insurance we have designed for you through Endsleigh, please contact us.

Insurance will be included for your group automatically – Please note that as soon as your full first deposits have been paid and received for every member of the group, your policy will then become effective immediately.